Privacy Policy – bbm solution Computer Repair Services
Privacy Policy – bbm solution Computer Repair Services
At bbm solution, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our computer repair services. By submitting your device for repair or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Your name, email address, phone number, and contact details.
Payment information (e.g., credit card details) for processing transactions.
Device Information:
Details about the device you submit for repair (e.g., make, model, serial number).
Diagnostic data and repair history.
Technical Information:
IP address, browser type, and operating system when you visit our website.
2. How We Use Your Information
We use your information for the following purposes:
To provide and manage our repair services.
To communicate with you about your repair status, updates, and invoices.
To process payments and complete transactions.
To improve our services and customer experience.
To comply with legal obligations and protect against fraud.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share data with trusted third-party service providers (e.g., payment processors) to facilitate repairs and transactions.
Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. These measures include:
Using secure servers and encryption for sensitive data.
Regularly updating our systems and software.
Training our staff on data protection best practices.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
6. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the data we hold about you.
Correction: You can request corrections to inaccurate or incomplete information.
Deletion: You can request the deletion of your data, subject to legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates. Your continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
https://wa.link/zrrgqc
+60123594888
Acknowledgment
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting bbm solution with your computer repair needs!
This Privacy Policy is clear, professional, and compliant with general data protection principles. It meet specific legal requirements in your region ( GDPR, PDPA in Malaysia).
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